Refund policy
Return & Refund Policy
No Refunds
All sales are final. We do not offer refunds, returns, or exchanges on any products once the order has been placed.
Damaged or Defective Items
In the unlikely event that you receive a damaged or defective product, please contact us within 3 days of receiving your order at info@carmenhrawi.shop, and we will review the issue.
Questions?
If you have any questions about your order, please reach out to us at info@carmenhrawi.shop